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    Market Report: The SMB Market for Unified Communications and Hosted Services

    Image of a report about the state of the Small and Medium Buiness (SMB)  Market for the Unified communications industry and the communications hosted services vertical.

    Edgewater Networks reviewed the current adoption rates for IP communications and UC, purchase drivers, feature usage and more. We interviewed 1,250 decision makers from SMBS with between 1-500 employees to better comprehend their needs and the overall state of the market. What we found is that the opportunities for service providers selling to the SMB market is growing considerably and you need to be ready for it.

    To get you to that point, we’ve put together this market report to help you: 

    • Address SMBs with the language and information that they’ll understand when moving from TDM to IP communications
    • Know what features to discuss when approaching SMBs about IP systems
    • Understand the sales cycle for IP communications products for more streamlined deployments
    • Know what to consider when formulating your overall strategy and approach